White paper — PetaJakarta.org: assessing the role of social media for civic co-management during monsoon flooding in Jakarta, Indonesia

PetaJakarta.org is a research project led by the SMART Infrastructure Facility, University of Wollongong, in collaboration with the Jakarta Emergency Management Agency (BPBD DKI Jakarta) and Twitter Inc. The Joint Pilot Study for this project was operationally active from December 2014 to March 2015; during this time, the project enabled Jakarta’s citizens to report the locations of flood events using the social media network Twitter, thereby contributing to a web-based, publicly accessible, real-time map of flood conditions at PetaJakarta.org. These data were used by BPBD DKI Jakarta to cross-validate formal reports of flooding from traditional data sources, supporting the creation of information for flood assessment, response, and management in real-time. This white paper provides a description of

the PetaJakarta.org research project from both citizen and government perspectives and reports on the results of the Joint Pilot Study in order to evaluate the project and make recommendations for future

research and development. At the time of publication, the project has entered its second phase—Operational Integration and Technology Transfer—as part of the ongoing collaboration between the SMART Infrastructure Facility, BPBD DKI Jakarta, and Twitter Inc.